Measuring the ROI of your CRM System
ROI stands for Return on Investment and is essentially a measure of how much bang you’re getting for your buck. In the CRM world, people …
Building and Automating Your Sales Funnel with OpenCRM
(Republished from an earlier article) Sales are the lifeblood of any business. After all, if you’re not selling your product or service and bringing in …
How to choose a CRM system that’s right for you: 10 steps to narrow it down
CRM systems are making it easier than ever to monitor sales pipelines, track leads and streamline communication between dispersed teams and stakeholders. But, at the same time, there have never been …
CRM Navigation: finding your way around
When it comes to picking (or staying with) a CRM for your business, there are two key areas the users of these systems will be …
Pairing CRM and Entrepreneurs: Top qualities and finding a system to complement them
What are the qualities that make a good entrepreneur? You can find a million blogs that say a million things, but a review of the top ten comes …
How does the OpenCRM backup work?
One of the earliest questions we typically get from prospective users is about our backups, specifically whether and how often their data, including the OpenCRM backup, is …
Why You Should Use a CRM (and some Best Practices for using your System)
(Republished from an earlier article) The question on the minds of a lot of business owners and managers is: Do we really need a CRM …
A Basic CRM System – is that so much to ask?
When you read the words “basic CRM”, you may think this is referring to a back-to-the-roots system with that offers you a simple business software …
Sales Pipeline Coverage Ratio: Everything You Need to Know to Increase Revenue & Grow Your Business
We’re all feeling the pressure. There’s more competition than ever; more leads to convert; more variables to deal with – and in so little time. …
Angry Customers and How to Deal with Them
Angry customers are a fact of life. Once you’ve accepted that, you can breathe a sigh of relief and no doubt sleep easier. Their anger may well be …
