How to Perfect Your Sales Cycle
Your business’ sales cycle is everything. From how you handle that initial contact with a new prospect. To signing the sales off. All the way …
Business Reporting: The Devil is in the Detail
When it comes to running (and growing) a business, I have always believed that you need to rely on both hard facts and gut feelings. …
CRM Goals and Objectives: How to define and how to achieve
When people start looking for a new CRM system, they will usually have a pain point (or points) they want to address and/or a series …
What are the benefits of a CRM Integration?
CRM systems are great (yes, I’m a bit biased). And when used to their full potential, can help you streamline and organise every aspect of …
What Is Customer Success?
If you ask anyone at OpenCRM who or what is Customer Success – they are likely to point you in my direction, as the Customer Success Manager. …
The Practical Application of CRM
CRM solutions are complex and powerful tools that exist to make your business more profitable and efficient. The actual real-world application of this kind of system, however, can feel like a bit of a …
Team Management Tips: 5 ways to make sure your team are performing at their best
(Republished from an earlier article)Effective team management is about so much more than just assigning people tasks to do and making sure they complete them. …
Strengthening the Link between Sales and CRM Software
Graham, our MD, wrote this article a while back. It is all about getting your sales team on board with your CRM system. He discussed why …
Where CRM meets Jotform and Zapier
Jotform and Zapier are two fantastic tools to help transfer data from one online source to another, such as your CRM system. This kind of …
CRM Examples of Resolving Business Needs
Businesses come in all shapes and sizes. Not only that, but similar businesses might have vastly differing goals. One might focus on expanding into new …
