Pairing CRM and Entrepreneurs: Top qualities and finding a system to complement them
What are the qualities that make a good entrepreneur? You can find a million blogs that say a million things, but a review of the top ten comes …
How does the OpenCRM backup work?
One of the earliest questions we typically get from prospective users is about our backups, specifically whether and how often their data, including the OpenCRM backup, is …
Why You Should Use a CRM (and some Best Practices for using your System)
(Republished from an earlier article) The question on the minds of a lot of business owners and managers is: Do we really need a CRM …
A Basic CRM System – is that so much to ask?
When you read the words “basic CRM”, you may think this is referring to a back-to-the-roots system with that offers you a simple business software …
Sales Pipeline Coverage Ratio: Everything You Need to Know to Increase Revenue & Grow Your Business
We’re all feeling the pressure. There’s more competition than ever; more leads to convert; more variables to deal with – and in so little time. …
Angry Customers and How to Deal with Them
Angry customers are a fact of life. Once you’ve accepted that, you can breathe a sigh of relief and no doubt sleep easier. Their anger may well be …
How to Manage your CRM Data Privacy
A Quick Overview of Data Privacy The idea of data privacy is always topical – you experience it every time you use a password to …
3 Stages Of CRM Implementation
For us here at OpenCRM, the idea of a business setting up a CRM implementation is a bit of a no-brainer. I mean, why wouldn’t you want to use a CRM? We …
10 Tips For Monitoring Leads
There are very few businesses who are not on the hunt for new customers. Gaining new clients means acquiring and monitoring Leads. This is where …
Business Reporting: The Devil is in the Detail
When it comes to running (and growing) a business, I have always believed that you need to rely on both hard facts and gut feelings. …
