What is Business Growth? And how can your CRM system help?
Put simply, business growth is positive expansion in any part of your business. It doesn’t have to be solely about the bottom line. Yes, it could be …
PDF Templates: Sending professional Sales Templates with just one click
I’d like to go through some examples of just a few of the different PDF templates you can build in OpenCRM. And then offer some of …
Separating B2C from B2B Sales – 3 Techniques for Success
Sales is sales, right? Well, actually, I don’t think so. I think there’s a big difference between what is known as B2B and B2C from B2B …
Strengthening the Link between Sales and CRM Software
Graham, our MD, wrote this article a while back. It is all about getting your sales team on board with your CRM system. He discussed why …
Sales Interview Questions: answering them and asking them
I’ve been working in sales for virtually all of my adult life, working my way up through the ranks. I’m fairly sure that I’ve been …
CRM Development: How our developers take us from a good idea to a great feature
(Republished from earlier article) Here at OpenCRM, the process for maintaining and extending our CRM system involves a lot of people beyond just the development team. …
The Benefits of a CRM Consultant
Some of our customers work with a third-party CRM consultant to find and implement their new CRM system. Others don’t. The question we sometimes hear …
Sales Force Automation and CRM: Answering your questions
I’d like to start this blog with a quick definition of what Sales Force Automation is (or SFA for short) and then explore how it …
Clean Desk, Clean Data, Clean CRM!
It’s that time of year again! We just had national clean desk day on the 8th of Jan. You very likely took down your Christmas decorations and …
8 Tips for Creating Great Email Templates
When it comes to creating great email templates, there is a lot you have to consider in order to make sure you get the message …
