Advanced GDPR Webinar

May 2000

Tom Chapman

This advanced GDPR webinar goes into more detail about how you can use OpenCRM to help manage your GDPR requirements. It builds on what you’ve learnt in the Right to be Forgotten and Data Retention webinars.

Learn how to automatically identify records that fit your data retention policies and find out what automated tasks you can employ to manage them. These automated tasks include:

  • Deleting your record
  • Clearing all fields or only selected fields (or clearing all fields except certain fields)
  • Adding or removing warnings
  • Creating or updating linked records
  • Wiping the audit log for the main and linked records
  • Sending notifications

Since this webinar was recorded, we have updated our interface and added new actions to these data management features. An updated list of these features can be found in our Knowledgebase article on the Right to be Forgotten.

It is important to mention that we cannot advise on your RTBF or data retention policies. We are here to help you implement them within your CRM system.

You can find this webinar and all of our other videos on our YouTube Channel. Why not stay up to date with new features, as well as our latest tips and tricks, by subscribing? Also, if you want to review our Privacy and Security, take a look here.

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Tom Chapman

I head up our Customer Success team, helping clients and prospects get the most from their subscription. It’s a fast-moving, varied role where no two days look the same. Away from the desk, I’m either playing guitar or out running in the Yorkshire Dales, North York Moors or the Lake District.